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Security at Motaded

Your company’s records, accounts and submissions are sensitive. Here’s how we protect them — and what stays in your hands.

  • SIGN-IN

    Nafath or verified email

  • SUBMISSIONS

    Only with your approval

  • DATA

    Stored in Saudi Arabia

    To confirm
  • ENCRYPTION

    In transit and at rest

    To confirm

Four rules we build around

  • Your accounts stay yours

    You sign in to each authority yourself. We never ask for or store your Nafath password.

  • Nothing without your approval

    Every submission waits for you to review and send it.

  • Least access

    People see only the companies and products they’re given. Staff access is limited and logged.

  • Honest about what we do

    We publish what’s in place, and mark what’s still to come.

How we protect your data

What’s in place today. Items marked To confirm will be finalised before launch.

  • Where data is stored

    In data centres in the Kingdom of Saudi Arabia

    To confirm
  • Encryption in transit

    All traffic to Motaded uses TLS 1.2 or higher

    To confirm
  • Encryption at rest

    Databases, files and backups are encrypted

    To confirm
  • Company separation

    Each company’s data is kept apart; people only see companies they belong to

  • Backups

    Regular backups, tested restores

    To confirm
  • Staff access

    Only the people who need it, logged and reviewed

    To confirm
  • Activity history

    Who did what and when, for every request and document

  • Incident response

    We tell you and the relevant authority when the law requires it

You decide who sees what

Owners invite people and choose their access for each product. Every action on a request or document is recorded.

  • Owner

    Everything, including team and billing

  • Admin

    Manage requests, documents and people

  • Member

    Work on what they’re given access to

  • Viewer

    See, but not change or submit

To confirm

Built for Saudi data protection rules

We handle personal data in line with the Personal Data Protection Law (PDPL). Certifications will be listed here as we receive them.

  • PDPL

    Your rights to access, correct and delete personal data, and how to exercise them

  • No selling of data

    We don’t sell your personal data or company records

  • Privacy policy

    What we collect, why, and how long we keep it

Motaded is a private company, not a public authority.

Found a security issue? Tell us

Email security@motaded.sa with what you found and how to reproduce it. Please don’t access other people’s data or share the issue publicly until we’ve fixed it. We’ll reply within 3 working days.

To confirm

Security questions

No. Nafath confirms your identity directly. Motaded never receives your Nafath password or codes.

Questions about security?

Our team can walk you or your IT and compliance team through how Motaded handles your data.